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Why Are We Still Promoting Incompetent Men?

Tomas Chamorro-Premuzic, a psychologist and chief talent scientist at ManpowerGroup, says we’re not picking leaders in the right way. While we should be promoting people based on their competence and potential, it’s often the incompetent, overconfident candidates — most of them men — who get ahead. Studies show that, by many measures, women are actually better equipped to become strong, successful managers. But the solution to getti...

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Make Customers Happier with Operational Transparen...

Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being done in back offices, offshore factories, and algorithms, they’re less satisfied with their purchases. Buell believes organizations should deliberately design windows into and out of operations. He says increasing operational transparency helps ...

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Fixing Tech’s Gender Gap

Reshma Saujani, founder of Girls Who Code, is on a mission to get more young women into computer science. She says the problem isn’t lack of interest. Her non-profit organization has trained thousands of girls to code, and the ranks of female science and engineering graduates continue to grow. And yet men still dominate the tech industry. Saujani believes companies can certainly do more to promote diversity. But she also wants girls and women to stop...

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How Innovative Companies Help Frontier Markets Gro...

Efosa Ojomo, global prosperity lead at the Clayton Christensen Institute, argues that international aid is not the best way to develop poor countries, nor are investments in natural resource extraction, outsourced labor or incremental improvements to existing offerings for established customer bases. Instead, entrepreneurs, investors, and global companies should focus on market-creating innovations. Just like Henry Ford in the United States a century ago, ...

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How to Cope With a Mid-Career Crisis

Kieran Setiya, a philosophy professor at MIT, says many people experience a mid-career crisis. Some have regrets about paths not taken or serious professional missteps; others feel a sense of boredom or futility in their ongoing streams of work. The answer isn’t always to find a new job or lobby for a promotion. Motivated by his own crisis, Setiya started looking for ways to cope and discovered several strategies that can help all of us shift our per...

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